PRIVACY POLICY

The explanations and information provided in this Privacy Policy are for general informational purposes only and do not constitute legal advice. While we strive to keep the information accurate and up to date, Inkley Media makes no warranties or representations of any kind, express or implied, about the completeness, accuracy, or reliability of the content provided.

1. Introduction

Inkley Media ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or engage our services. It also outlines your rights under the UK General Data Protection Regulation (UK GDPR).

2. Information We Collect

We may collect and process the following types of personal data:

• Contact Information: name, email address, phone number

• Business Information: business name, website URL, branding preferences

• Payment Information: billing address, payment method (processed securely via third-party providers)

• Technical Data: IP address, browser type, device information, location, cookies

• Usage Data: pages visited, time spent on site, referring links

We collect this information through contact forms, email correspondence, bookings, purchases, and analytics tools (such as Google Analytics or Wix Site Analytics).

3. How We Use Your Information

We may use your information to:

• Provide and manage our services

• Process payments and issue invoices

• Communicate with you about projects or enquiries

• Send marketing emails (if you opt in)

• Improve our website, services, and user experience

• Comply with legal obligations

4. Legal Bases for Processing

We rely on the following legal bases to process your personal data:

• Consent: for marketing communications

• Contract: to fulfill a service you have requested or purchased

• Legal Obligation: to meet tax, accounting, and legal compliance

• Legitimate Interests: for business improvement and service optimisation

5. How We Share Your Information

We do not sell your personal information. We may share data with trusted third-party providers such as:

• Wix (website hosting)

• Stripe/PayPal (payment processors)

• Google Analytics (analytics and performance)

• Email marketing platforms (if subscribed)

• Project management tools (e.g., Asana, Trello)

These providers only have access to the data they need and are contractually obligated to keep it secure.

6. Data Retention

We retain your personal data only as long as necessary for the purposes described in this policy or to comply with legal requirements. You may request deletion of your data at any time.

7. Cookies and Tracking Technologies

We use cookies to improve website functionality and track usage. You can control cookie settings via your browser. For full details, see our [Cookie Policy] (or include cookie information here if you don’t have a separate policy).

8. Your Rights (Under UK GDPR)

You have the right to:

• Access your personal data

• Request correction or deletion

• Object to or restrict processing

• Withdraw consent at any time

• Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise these rights, please contact us at [Insert Contact Email].

9. Data Security

We take data protection seriously and use secure platforms, encryption (where applicable), access controls, and regular system reviews to protect your information.

10. Third-Party Links

Our website may contain links to third-party websites or platforms. We are not responsible for the privacy practices of those sites. Please review their privacy policies separately.

11. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Effective Date.” Continued use of our website or services indicates your agreement to the updated terms.