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TERMS & CONDITIONS

The information provided in these Terms and Conditions is for general guidance and does not constitute legal advice. While we make every effort to ensure the information is accurate and up to date, Inkley Media is not liable for any errors or omissions. You are advised to seek your own legal counsel regarding the interpretation or legal impact of these terms.

1. Introduction

These Terms and Conditions govern your use of our website and services. By accessing our website or engaging with our services, you agree to be bound by these terms.

2. Services

Inkley Media provides website design, branding, social media management, digital marketing, and related creative services. Specific deliverables, timelines, and payment terms will be outlined in your service agreement or proposal.

3. Payment Terms

  • All payments are to be made in GBP (£) unless otherwise agreed.

  • For custom projects, a non-refundable deposit (typically 50%) is required upfront.

  • The remaining balance is due upon project completion or as outlined in the invoice terms.

  • For template or instant download products, payment must be made in full prior to access.

Late payments may result in project delays or additional fees.

4. Intellectual Property

  • You retain ownership of any content you provide (logos, images, text).

  • Upon full payment, you will own the final designs or website as outlined in your agreement.

  • Inkley Media retains the right to display completed projects in our portfolio unless agreed otherwise.

All pre-made templates and branding kits are licensed for individual business use and may not be resold or redistributed.

5. Revisions and Changes

Each project includes a set number of revision rounds (outlined in the proposal or product description). Additional changes beyond this may incur extra fees.

Significant scope changes after project approval will be treated as a new project or require a separate quote.

6. Cancellations & Refunds

  • Deposits are non-refundable.

  • If a client cancels mid-project, any work completed to date will be invoiced.

  • No refunds are offered on digital downloads or instant-access products.

If Inkley Media is unable to complete the project for any reason, a fair partial refund may be issued depending on work completed.

7. Client Responsibilities

You agree to provide clear and timely communication, all necessary assets (text, images, branding), and feedback to allow for efficient project delivery. Project delays caused by a lack of client input may affect timelines.

8. Limitation of Liability

Inkley Media shall not be liable for any indirect, incidental, or consequential damages arising from your use of our services or website. Our maximum liability is limited to the amount paid for the services provided.

9. Website Usage

You agree not to misuse or attempt to harm, hack, or disrupt the Inkley Media website. Any such activity may result in access termination and legal action.

10. Confidentiality

All information shared during the project will be treated confidentially. We will not disclose or share sensitive client data with third parties outside the scope of delivery without consent.

11. Third-Party Tools & Integrations

We may use third-party platforms (e.g., Wix, Canva, Stripe, Google) to deliver our services. You are subject to their terms and policies in addition to ours.

12. Governing Law

These Terms and Conditions are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the UK courts.

13. Changes to These Terms

We reserve the right to update or modify these Terms and Conditions at any time. Continued use of our services or website after changes constitutes acceptance of the new terms.

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